PORTALBERITA.CO.ID - The Indonesian automotive scene buzzed with speculation following reports that a significant number of Daihatsu sales outlets, managed by Asco Automotive, were ceasing operations. This concern intensified amidst rumors suggesting the dealer group was shifting its focus to marketing vehicles from a Chinese manufacturer.
PT Astra International Tbk-Daihatsu Sales Operation (AI-DSO) officially addressed these widespread concerns in a formal clarification session. This proactive communication aimed to provide accurate details to the public and assure loyal Daihatsu customers about future support structures.
The official briefing took place in Depok on Sunday, June 21, 2026, marking a crucial moment for the company to manage public perception surrounding the dealership network changes. This venue provided the necessary platform for transparency regarding the dealer transitions affecting Daihatsu sales and service points.
Tri Mulyono, Customer Relation Division Head at PT Astra International Tbk-Daihatsu Sales Operation (AI-DSO), stepped forward to clarify the exact scope of the operational changes. His primary goal was to correct any misinformation circulating across various social media platforms regarding the affected service points.
As reported by Tri Mulyono, the issue was not a complete shutdown of the Daihatsu network but rather a transition affecting a single dealer group. He elaborated on the specifics of the situation impacting the company's infrastructure.
"What is ceasing operations is one dealer group that oversees eleven official Daihatsu outlets," stated Tri Mulyono. This statement served to precisely define which entities were undergoing the ownership change and which were not.
Crucially, Daihatsu has issued a firm guarantee regarding customer welfare during this transitional phase. The company emphasized that the continuity of after-sales service remains a top priority despite the change in outlet management.
This assurance is vital for existing Daihatsu owners who rely on authorized service centers for maintenance and repairs. The transition of these eleven locations does not mean a lapse in the required warranty and service obligations provided by the manufacturer.
According to AI-DSO, mechanisms are already in place to ensure that all customers of the former Asco Automotive outlets will seamlessly transition to other authorized service locations. This proactive management aims to minimize disruption for the consumer base.
